How do I get started?

The first step is to select the therapist you want to work with. If you don’t know or don’t have a preference, that’s okay. We’ll make sure you get to the right person for you.

Next, schedule a free consult by submitting your information into the online form here, and we’ll get back to you within 1-2 business days. Consultations are designed for us to learn more about how we can help you, discuss any questions you have, and set up logistical procedures such as consent, how virtual therapy works, insurance/private pay, and get you scheduled. They typically take 15-20 minutes.

Once you’ve spoken with one of our therapists and have all the information you need to get started, you’re ready to begin your journey!

Do you take my insurance?
Follow the steps below to get the information you need from your insurance company:
Step 1: Call your insurance company.
Step 2: Find out if the therapist you want to work with is in-network.
Step 3: Find out if you owe a deductible before the coverage kicks in.
Step 4: Find out your co-pay, so you know what you’ll be expected to pay for each session.
What if you don't take my insurance?
Step 1: Call your insurance company and find out if you have out-of-network benefits.
Step 2: Find out if you owe a deductible before the coverage kicks in.
Step 3: Find out how much your plan will reimburse you for private pay.
What's your cancellation policy?
Our policy for cancellations is to have 24 hours’ notice in non-emergency situations. If you cancel and we don’t receive 24 hours’ notice, you will be charged a $50 late cancel fee.
How does telehealth work?

The first thing we do when we schedule your initial appointment is email you with electronic intake and consent forms and a secure Zoom link.

Telehealth works optimally with a secure Wi-Fi signal. For the best experience possible, you (or your child) will want to ensure you can have some privacy.

As for the actual session, telehealth is similar in most ways to in-office sessions. We join you and work with you using all the same methods with small modifications.

How does play therapy work in telehealth?

There are multiple ways to experience play therapy in telehealth, which is accessible for all ages!

Virtual sand trays, collages, games, puppets, art, and mandalas are all examples of online play. Alternatively, the environment can be prepped on each side for a more hands-on experience with physical sand trays, art materials, building toys, etc.

We will explore the best options at the onset of therapy or as materials become appropriate. Handouts for materials will be reviewed, and the best plan will be developed.

How does EMDR work?

EMDR stands for Eye Movement Desensitization and Reprocessing. It is a highly effective, researched therapy method originally designed for trauma work with war veterans.

Since its early beginnings, it’s been incorporated in many ways with various clients. It works by utilizing rhythmic eye movements in tandem with supported exposure work, taking small “bites” of trauma until it’s fully “digested.”

In virtual therapy, we need only minor accommodations for EMDR to be as equally effective as it would be in the office.

What does trauma-informed mean?
Trauma-informed is the awareness that trauma is held in the body and that anything we do in therapy must respect the parts of you that hold that trauma. The awareness comes from recognizing there are coping skills for big feelings but not dismissing or shutting down the trauma a person may have experienced. That whole therapy comes from acknowledging we must release the trauma and develop skills to support us through the impact it’s had on us.
What is Neurodivergent-Affirming therapy?

It’s the understanding that all neurotypes and their characteristics are offered the same respect and not shamed or dismissed. All parts of yourself are respected for their role in who you are, and we would never try to eliminate or invalidate parts you feel are working for you.

Finally, being neurodivergent-affirming means that we embrace and celebrate the whole person without judging based on neurotypical standards.

Are there any clients best suited for in-person therapy?
Children in the middle of divorce proceedings will generally benefit from the ability to have a physically separate safe space from either home, where there are no concerns about being overheard or feeling disloyal to parents, etc.
Do telehealth services work as well as in person?

Research into telehealth therapy has been ongoing since the 1960s, long before the Internet age.

Systematic reviews have found that telehealth delivered by video is just as effective as in-person for several difficulties; i.e., depression, anxiety, eating disorders, and challenges with children and adolescents, and can further increase the likelihood of attendance. In fact, for some clients in areas where it is difficult to attain specialist services, those with high anxiety or hectic schedules, online services can be preferable.